Discrimination is Against the Law
Children's Hospital of The King's Daughters complies with applicable civil rights laws and does not discriminate, exclude or treat people differently because of race, color, national origin, age, disability or sex.
CHKD provides aids and services, such as qualified interpreters and information in alternative formats for written documents, to help people with disabilities and/or limited proficiency in English communicate with us. These aids are provided free of charge and in a timely manner.
If you need these services, please contact cultural/language services at (757) 668-8246. If you believe that CHKD has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Corporate Compliance Officer
601 Children’s Lane
Norfolk, VA 23507
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Tina Allen is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the
Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Washington, D.C. 20201
1 (800) 368-1019 or (800) 537-7697 (TDD).
Complaint forms are available at