Patient Rights & Privacy Practices

You and your family are an important part of our health care team, and you play a vital role in making your care safe. It is important that you are aware of your rights and responsibilities. The following documents describe our policy on protecting our patients' privacy and your responsibilities as a patient.

Health Information Portability and Accountability Act (HIPAA)

The Health Insurance Portability and Accountability Act (HIPAA) was signed into law in 1996 (Public Law 104-191). Title II, subsection "F" require processes and actions to adoption of standards for security, privacy and healthcare transactions. All employees of Children's Hospital of The King's Daughters Health System, including Children's Medical Group employees, have been educated about HIPAA.

HIPAA Frequently Asked Questions

Please contact your CMG practice office with additional questions.

  1. What does HIPAA mean for me and my family?
  2. When is the practice required to obtain my authorization to use and disclose protected health information?
  3. What is the Notice of Privacy Practices?
  4. Can the practice deny my child from treatment or services if I decline to sign any of the HIPAA forms?
  5. Is a health care provider allowed to share medical information with another provider or insurance company?
  6. Will parents continue to have the right to see their child(ren)'s medical record?
  7. Does HIPAA provide guidelines for the display of medical record information in a public area?
  8. Can a practice or health care facility release information about a patient to anyone other than a parent or legal guardian of a patient?
  9. Can my child's previous or current health care provider disclose my child's complete medical record to another provider?
  10. Is patient authorization required to use and/or disclose PHI for research?
  11. If I request to inspect or obtain a copy of my child's medical record, does the provider or facility have to immediately accommodate my request?
  12. Is the practice still allowed to use sign-in sheets or call out patient names?
  13. How can I obtain a copy of my child's medical record?
  14. Can I request an amendment to my child's medical record?

Medical Records Retention and Destruction Policy

Children’s Medical Group practices located in Virginia retain medical records of minor children for six years after they reach 18 years of age. Adult records are kept for six years after the last date seen in the practice.

Children’s Medical Group practices located in North Carolina retain records of minor children for 10 years after they reach 18 years of age.

After the age limits are met the medical records are selected for destruction. Destruction is performed by HIPPA compliant destruction methods.

Please contact your CMG practice if you have questions regarding your child’s medical record.

For more information contact our Children's Health Line by phone at (757) 668-7500 or 800-395-2453 or by e-mail at