CSSG Office Visits

Scheduling an Office Appointment

To schedule an appointment please call our scheduling line at (757) 668-8529 Monday - Friday from 8:30 a.m. to 4:30 p.m. If you reach our voicemail, please leave a message and your call will be returned the same business day.

Your Office Visit

A surgical office is a busy place. There is a great deal you can do to help our office run more smoothly for everyone.

  • Please arrive at our office 15 minutes prior to your scheduled appointment time. Bring a picture ID and your insurance card.
  • If your child has had testing (x-rays, ultrasounds, lab work) at another facility and it is related to the condition that you are visiting us for, please bring those results with you. Our surgeons need the written report and a copy of the actual x-ray, ultrasound, CT Scan or MRI. Other facilities will typically place this information on a CD for you.
  • If you have any forms that need completion, please let us know when you schedule your visit and again when you check-in.
  • If you need to reschedule your appointment, please provide at least 24 hours notice whenever possible so we can offer the time to other patients.
  • If you are running late for your appointment please contact our office. Our surgeons sometimes cover two office locations in one day and may leave to get to a second office location.

Office locations

Children's Hospital of The Kings's Daughters map
601 Children's Lane
Norfolk, VA 23507
(757) 668-7703 Main Line
(757) 668-8529 Scheduling Line

500 Discovery Drive map
Chesapeake, VA 23320
(757) 668-7703 Main Line
(757) 668-8529 Scheduling Line

11783 Rock Landing Drive map
Newport News, VA 23606
(757) 668-7703 Main Line
(757) 668-8529 Scheduling Line

2021 Concert Drive map
Virginia Beach, VA 23456
(757) 668-7703 Main Line
(757) 668-8529 Scheduling Line

Frequently Asked Questions

What if I miss my appointment?
Please contact our office as soon as you know you will not be able to make a scheduled appointment so we can offer it to another family.

How do I know if you participate with my insurance?
Review your plan directory or contact your insurance company to make sure our practice or physician participates with your insurance.

Where do I seek treatment when the practice is not open?
In cases of emergency or life-threatening illness, you should go to the CHKD Emergency Room. If the CHKD ER is not within a close distance, you should proceed to the closest emergency room.