Care Connection for Children (CCC)

Get Prepared

Do you or a family member have special health, mobility or functional needs?

If so, now is the time to register at Hampton Roads Special Needs to ensure that appropriate planning in the event of an emergency is able to take place in your city.

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With more than 190,000 children in Virginia who have special health care needs, the state Department of Health recently moved to change the method of providing services for those children from state run, clinic based Children's Specialty Services to regional, locally-directed programs called Care Connection for Children (CCC).

Children's Hospital of The King's Daughters was selected to establish the Care Connection for Children for Hampton Roads, one of six statewide, and coordinate the health care and community support services for the approximately 52,000 children with special health care needs in the Chesapeake, Hampton, Norfolk, Portsmouth, Virginia Beach, Peninsula, Western Tidewater and Eastern Shore public health districts.

About CHKD's Care Connection for Children

The CHKD Care Connection for Children pulls together case managers, medical personnel, educators and family members to determine how children with special health care needs - those with chronic physical disorders that are expected to last for at least 12 months - can reach their maximum potential.

The program provides case management and care coordination services with independent, private specialists and practitioners regardless of a family's income. Plus, it provides a "pool of funds" for uninsured and underinsured children with special health care needs. Among the children served are those with long-term hearing, craniofacial, urologic, rheumatologic, orthopedic and neurologic disorders and conditions like diabetes, cystic fibrosis and spina bifida.

While each Care Connection for Children program is funded by the Virginia Department of Health, each is locally managed, offering an efficient and effective, community-based approach to care. This allows each regional program to make the most of the unique resources of the area and apply those to the specific needs of the children they serve.

Services Available

Regional Centers of Excellence known as the Care Connection for Children, house a care coordination team. This team facilitates medical and support services for children with special health care needs.

The availability of specific specialty care varies slightly from region to region, depending on the needs of the children and the medical specialists in the child's community. Each Care Connection for Children center strives to provide services that are family-centered, culturally sensitive, community-based, coordinated, collaborative and outcome-oriented.

In general, children and families can expect these services:

  • Access to medical specialty care.
  • Ongoing help in coordinating specialty care and accessing services.
  • Assistance with obtaining health insurance.
  • Help in understanding and using health insurance benefits.
  • Information about and referral to community resources.
  • Help communicating with schools, payers, providers and community services.
  • Help determining eligibility for access to a "pool of funds" to pay for those services, such as medical equipment, specialty physician visits and medications not covered by a child's insurance.

Eligibility Requirements

Care Connection for Children serves those children with physical disorders that are expected to last for at least 12 months and result in one of the following:

  • A need for medical or related services beyond those normally expected for the child's age, or a need for ongoing treatments, interventions or accommodations at home or school.
  • A limitation in functions, activities or social roles when compared with healthy peers.
  • A dependence on medications, special diets, medical technologies, assistive devices or personal assistance.

All Virginia's special needs children under age 21 are eligible for care coordination services from Care Connection for Children regional programs. Financial assistance may be available to children who meet medical and income requirements.