Laboratory Services

CHKD's laboratory performs many routine and specialized tests for children and teens using the most appropriate state-of-the-art technology. Our goal is to provide quality testing, timeliness in reporting, and personalized services. We also provide laboratory services at our locations throughout the community.

What services and tests do you offer?

  • Chemistry
  • Hematology
  • Hemostasis
  • Microbiology/Virology/Serology
  • Anatomical/Surgical Pathology
  • Transfusion service

We provide rapid turnaround of test results, outpatient lab service, courier service and electronic delivery of reports, and we customize profiles for particular customer requirements.

Does your staff have special training?

Each member of our extensively trained technical staff meets the specific certification requirements of the American Society for Clinical Pathology. We ensure high quality of testing by participating in quality assurance and proficiency testing programs, internal competency assessments, regular education programs, conferences and workshops. Each technologist completes age-specific communication training to ensure the best communication skills to put your child at ease.

Where and when do you see patients?

Patients may visit the following CHKD locations for lab services:

Children's Hospital of The Kings's Daughters
601 Children's Lane
Norfolk, VA 23507
(757) 668-7300
Hours: Monday - Friday, 8 a.m. - 7 p.m.

The laboratory at CHKD operates 24 hours a day, 365 days a year, including all observed holidays. Patients may also visit the following CHKD Health Center locations for service:

500 Discovery Drive
Chesapeake, VA 23320
(757) 668-2358
Hours: Monday - Friday, 8:30 a.m. - 5 p.m.

171 Kempsville Road
Norfolk, VA 23502
(757) 668-6570
Hours: Monday - Friday, 8:30 a.m. - 5 p.m.

11783 Rock Landing Drive
Newport News, VA 23606
(757) 668-6216
Hours: Monday - Friday, 8:30 a.m. - 5 p.m.

2021 Concert Drive
Virginia Beach, VA 23456
(757) 668-2737
Hours: Monday - Friday, 8:30 a.m. - 5 p.m.

152 Burnetts Way
Suffolk, VA 23434
(757) 668-2185
Hours: Monday - Friday, 8:30 a.m. - 5 p.m.

How do I make an appointment?

No appointment is needed for the majority of laboratory testing at CHKD. Please call between 8:00 a.m. and 3 p.m. if testing requires a departmental appointment.

Certain tests such as sweat chloride, lactose breath hydrogen, and urea breath tests require appointments that can be made by calling our chemistry department at (757) 668-9882.

Appointments can be made for nitroblue tetrazolium testing (NBT) by calling our hematology department at (757) 668-9710.

Appointments can be made for Platelet Aggregations by calling the hemostasis department at (757) 668-9706. At the time the appointment is scheduled, we provide instructions for any special preparation for that specific test.

Do I need a referral?

It depends on what kind of insurance you have. If you have an HMO, you must:

  • Get a referral from your child's primary care physician before you call to make an appointment.
  • Make sure your referral has not expired. Many are good for only 30 days, so check yours before you come to your appointment. If your referral has expired, call your primary care physician and explain your situation. In most cases, they will write you a new one.
  • Bring the referral with you to the appointment. If you do not have a referral, or if the referral you have is expired, your HMO will not pay for your appointment.

If you have fee-for-service insurance or a PPO, you do not need a physician's referral to make an appointment.

We offer in-depth information about insurance in our Billing and Insurance section.