Your Child's Visit
Here is what you need to do before for your appointment:
Provide our office with copies of medical records, examinations or test results relating to his or her condition. If your child was seen at a facility outside of the CHKD Health System, you will need to request copies from those facilities. Record copies can be mailed to our main office, faxed to 757-668-9930 or brought in at the time of your appointment.
You may need to complete a
Release of Information that allows a physician or hospital to share this information with us.
If your child has had any of these tests, please obtain copies for your visit:
- Intelligence or behavioral testing (including educational assessments)
- MRIs (films and reports)
- CTs (films and reports)
- Genetic testing
- ER summaries
- Hospital admission and discharge summaries
What to expect from your appointment
Plan on arriving early to allow for parking. Late arrivals may be cancelled. Download the complete
CHKD Health Centers and Satellites Map and Directions.
Upon check-in, you will be asked to present your insurance card, photo ID and co-payment.
During your visit, you will receive a physical and neurological exam. A neurological exam includes assessing mental status, reflexes, gait, coordination and motor and sensory systems.
After the exam, your provider will discuss a diagnosis or plan further testing to confirm a diagnosis.
Your provider will also discuss a treatment plan including medications, future follow ups and, when appropriate, provide additional educational resources for you.
Do I need a referral to make an appointment?
This depends on what kind of insurance you have. If you have an HMO, you must:
- Get a referral from your child's primary care physician before you call to make an appointment.
- Make sure your referral has not expired. Many are good for only 30 days, so check yours before you come to your appointment. If your referral has expired, call your primary care physician and explain your situation. In most cases, your primary care physician will provide a new or extended referral.
- Bring the referral with you to the appointment. If you do not have a referral, or if the referral you have is expired, your HMO will not pay for your appointment.
If you have fee-for-service insurance or a PPO, you do not need a physician's referral to make an appointment.
We offer in-depth information about insurance in our Billing and Insurance section.
How do I make an appointment?
To schedule an appointment, please call (757) 668-9920.