Social Work

Social workers at Children's Hospital of The King's Daughters help patients and their families cope with the emotional, and psychosocial problems resulting from an acute or chronic illness or disability. CHKD's specially trained social workers are an important part of the medical care team at the hospital, providing clinical and support services to patients and families in times of crisis or prolonged illness or injury.

What services do you offer?

We offer services to both inpatients and outpatients, including:

  • Conducting comprehensive psychosocial history assessments of patients with their caregivers to aid in developing treatment plans
  • Providing case management services and collaborating with CHKD's multidisciplinary medical team to implement the treatment plan
  • Conducting comprehensive mental health assessments and coordinating treatment plans
  • Helping patients and families deal with situational crises
  • Offering patients and families grief counseling and bereavement care
  • Helping patients and their families adjust to an illness or new diagnosis and to hospitalization
  • Coordinating on-going patient and family services with community resources
  • Working with the family and CHKD's eligibility worker for applications to state funds for medical care

What about support groups in the hospital or the community?

We organize and conduct a variety of support groups in the hospital and help families become involved in others throughout Hampton Roads. To learn more about support groups that are affiliated with Children's Hospital of The King's Daughters, visit our Support Group section at

Does your staff have special training?

CHKD's pediatric social workers all have a Master’s degree in social work and at least 2 to 4 years medical experience in a social work setting. Most are licensed clinical social workers or working towards licensure.

Where and when do you work with patients and families?

Every CHKD unit and/or outpatient program is covered by a social worker. Social workers meet with patients and families during the child's hospitalization and/or at a clinic visit.

How do I access social work services?

Services are requested by any person on our medical team or a referral directly by the family

How do I make an appointment?

Parents and family members should talk with their child's nurse or doctor about the possibility of meeting with one of CHKD's social workers. A visit will then be scheduled with the family at the hospital during their child's hospitalization or at a clinic visit.

How do I contact the pediatric social work department?

Social workers are available at (757) 668-7273 to meet with families and patients from 8am to 5pm, Monday through Friday. After hours assistance is available for nights, holidays, and week-ends. For after-hours service, social work can be reached through the hospital's nursing supervisor at (757) 668-7000.