What To Do When Illnesses and Injuries Happen

Sometimes it is hard to know what level of care your child needs. The following information will help you make that decision.

Table caption
Allergic reactions (no breathing problems)XX 
Asthma attack (minor)XX 
Asthma attack (severe)  X
Bleeding that won't stop  
Broken bone (sticking out of skin)   
Broken bone (not sticking out of skin)   
Burn (severe)   X
Burn (minor) XX 
Button battery ingestion  X
Cast problem (soiled or wet)  X
Cold X 
Cut (severe)   X
Cut (needs stitches)  X 
Dehydration X
Dizziness XX 
Earache and ear infectionXX 
Fainting   X
Fever over 100.5 (infants less than 2 months old)   X
Fever over 100.5 (children over 2 months old) XX 
Head injury (minor and without loss of consciousness) XX 
Head injury (with loss of consciousness)  X
Insect or minor dog bite XX 
Mental Health Issues - Non-Urgent (Depression, anxiety, etc.)X 
Mental Health Issues - Emergency (Violent behavior and suicidal thoughts)  X
Migraine headache not responding to home medications  X
Pink eyeXX 
Poisoning (call Poison Control at (800) 222-1222  X
Sickle cell disease with pain crisis or fever  X
Sore throat XX 
Sprain or strain X 
Stomach pain (mild) X 
Stomach pain (severe)   X
Swallowing object XX
       -  Possible button battery ingestion  X
Tracheostomy, G-tube and NG/ND tube issues Please contact your provider for instructions.     
Trouble breathing  X
Urinary infectionXX 

Primary Care

  • Your child's medical home
  • Best place for regular care, including:  
    • Well-child checkups
    • Physicals
    • Flu shots and other vaccines
    • Common illnesses and minor injuries

Urgent Care

  • For minor injuries and illnesses
  • When your pediatrician is not available
  • No appointment needed

Emergency Department

  • For serious injuries
  • Open 24 hours a day, seven days a week
  • No appointment needed

If you think your child's illness or injury is life-threatening, call 911.