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MyCHKD
MyCHKD offers secure, online access to your child's health information as well as tools to help you communicate more efficiently with your CHKD provider's office. You can even
connect to MyCHKD from mobile devices, so you can have the information you need whenever and wherever you need it. Please register for a MyCHKD account in person at your provider's office.
Frequently Asked Questions about MyCHKD
Why should I register for a MyCHKD account?
With a MyCHKD account, parents/legal guardians can:
- View your child's lab results
- Review medications and allergies
- Request a copy of your child's immunization record
- View appointment dates
- Send and receive messages from your provider
- Request prescription refills
- Ask a question about your bill
- Schedule or cancel appointments
How do I get started?
Parents/legal guardians must register for a MyCHKD account in person at their provider's office. This only takes a few minutes. After that, you will receive an e-mail at the address you provide with instructions on how to set up an account. Please note: if you provide a shared e-mail address, anyone you share that address with will also be able to see the e-mail.
What should I take with me to the office to register?
Please make sure you bring your picture ID to the provider's office to register for a MyCHKD account.
Do I have to have a computer?
You can set up a MyCHKD account on any mobile phone, tablet or computer that has internet access.
How long does it take to set up the account?
Setting up a new account is very simple. If you can type a text message, you can set up an account. The whole process should take about five minutes.
Are my child’s records still private?
CHKD is very serious about protecting the privacy of your child’s medical information. We treat online information with the same high degree of confidentiality that we give to all other patient information.
What about e-mail privacy?
MyCHKD account holders should be aware that they will be notified by e-mail for certain features, including activation. This means that any person with access to their e-mail inbox will be able to see this notification.
Can anyone have a MyCHKD account?
MyCHKD is offered to parents/legal guardians of children ages birth to 14. With written permission of a parent/legal guardian, a teen may establish a MyCHKD account at age 14.
Trouble Logging In?
If you're having trouble logging into the MyCHKD patient portal, please call your provider's office for information concerning your account.
Medical Records Requests
To request a full, legal copy of your child's medical records, please review the information found here.
Download the HealtheLife App
Once a parent/guardian has been granted access to their MyCHKD account, they can download the HealtheLife app on any mobile device in the
Apple store or
Google Play. Once downloaded, simply sign in with your MyCHKD account username and password and select Children's Hospital of The King's Daughters for convenient access to your child's health information online.
