Frequently Asked Questions

The ability to provide proper training can vary based on a department's resources and priorities throughout the year. Checking periodically is a good way to stay up-to-date on training opportunities and/or requirements.

Some possible roles, depending on your background, interest and education level include: Patient Access Tech, Patient Registration Tech, Nursing Care Partner, Help Desk, Medical Assistant, Mental Health Coach.

The hiring process can often depend on the hiring manager's timeline, so it's a good idea to check the applicant portal regularly to stay informed on the status of your application.

Hiring processes can vary greatly depending on the role, and both the Talent Acquisition (TA) team and Hiring Manager (HM) are the best sources for specific details. Once you're contacted about a position, they'll guide you through the next steps.

If you're applying for multiple roles, it might be helpful to keep track of the different stages for each position you've applied for.

Yes. Please see the following links:

Residency and Fellowship Programs

Student Nurse Internships and Externships 

CHKD recently introduced the most significant compensation overhaul our organization has ever seen! With our new competitive wages, and benefits like paid parental leave and zero deductible visits to any CHKD medical practice, now is a great time to join our team. Learn more about employee benefits here.

Refresh your knowledge of CHKD and the job: Familiarize yourself with the company’s mission, values, and the specifics of the role you’ve applied for. Knowing what makes CHKD unique will show your genuine interest.

Prepare professional clothing: Make sure you’re dressed appropriately for the role, reflecting a professional and polished image. It’s always better to be slightly overdressed than underdressed.

Arrive early: Being on time (or even a little early) shows reliability and respect for the interviewer's time. Plus, it gives you a few minutes to relax before the conversation starts.

Prepare for common questions: Be ready to discuss your past experiences, your availability for work, and your long-term professional goals. Practice answering these questions in a clear, concise way.

Yes. See a list of nursing care partner positions here. 

Yes. See lab systems facilitator positions here.

Internships, shadowing, and observation opportunities are often coordinated by the department itself, often during the interview process. This gives you a chance to understand the work environment firsthand, and it allows the department to assess how well you fit within their team.

If you're considering these opportunities, it’s good to ask about them during your interview or follow-up conversations to get more details on what they might involve.

Appointments typically can run up to three hours, and you must stay in the facility for the entire duration until you are dismissed. Please do not exit the facility for any reason, as it may result in a refusal to complete the screening. To ensure quick processing when you arrive, it is important to have completed all required paperwork provided to you by the Pre-Boarding team and/or the facility managing your physical.

The physical consists of a cursory physical exam, antibody titers for MMR (Measles, Mumps, Rubella), Varicella, Hepatitis B, TB Surveillance/IGRA, and a urine drug screen. You will also need to provide documentation of your flu vaccination or request to receive one (note: this is only during flu season). CHKD requires all employees to receive the flu shot annually, unless approved for an exemption.

All details regarding orientation will be sent to you via email the Thursday before your scheduled start date once cleared for your pre-employment screening. Orientation is mandatory for all new employees starting with CHKD. Dependent upon your position requirements, orientation can last up to four days.

All new employees must complete the I-9 process to verify employment eligibility. The day after you have accepted the offer of employment, you will receive a link from a Tracker Corp email to complete the process virtually (please be sure to check your spam or junk folders if the link does not come to your main inbox).

Once you access the link you will need to confirm your information as listed and make any updates as needed. You will then upload pictures of documentation to verify your identify and designate a representative who will act as an additional verifier of everything provided. This representative will then be sent a link from a Tracker Corp email to complete the verification process (they may also need to check their spam or junk folder if it does not appear in their main inbox). If you are unable to designate a representative, please reach out to Pre-Boarding@chkd.org to assist.

A list of acceptable I-9 documentation has been linked below. Please use it as a reference to understand what documents are eligible to use for your identity verification.

USCIS – For I-9 Acceptable Documents

According to the requirements of your position, you will be required to provide proof of licensures, certifications, and education that would qualify you for the position. You will also be required to provide a photo of yourself for badging purposes within CHKD facilities. Other documents may be required according to your job description. You can upload these documents directly to our system using the link provided in the message containing your offer of employment or provide them directly to Pre-Boarding@chkd.org.

For all inquiries and questions, please reach out to Pre-Boarding@chkd.org.