CHKD Business Offices and Services
The following is a brief listing of CHKD business offices and services.
A request for admissions to Children's Hospital of The King's Daughters must come from a physician with admitting privileges to Children's Hospital. When your child has a scheduled appointment or is pre-admitted to our hospital you will come through our admitting department.
You will meet with a patient interviewer who will collect the necessary information, such as patient and insurance information. If you have insurance or you are covered by Medicaid or Medicaid-related insurance, please provide the admitting department the patient's insurance or identification card. You will also need to pay your insurance co-pay fee at admission.
If a patient is scheduled for outpatient surgery at our hospital, the family should go directly to the surgery center, which is located on the 3rd floor of the hospital.
Questions?
Please call our admissions department at (757) 668-7115.
Our patient account technicians and health benefits analysts work with you to make sure you meet your financial requirements. If you have insurance, as a courtesy, the hospital will bill your insurance company for you. If you do not have insurance or are unable to make payment in full, please contact our health benefits analysts for a confidential interview and assistance with your financial needs.
Questions about Bililng and Insurance?
Please call: (757) 668-7105
For media inquiries, please call (757) 475-8839.
The marketing and public relations department provides services in the areas of advertising, public and media relations, special event planning, Web development and creative development.
Our human resources department is responsible for the recruitment and development of all employees of CHKD Health System. We recognize that our employees are our strongest assets for success. Consequently, we provide a rewarding work environment and an opportunity for professional development. If you are interested in a career with CHKD Health System, visit our Careers section to search opportunities and apply online.
For additional information about joining our team contact TalentTeam@CHKD.org or call our job line at (800) 975-0926.
Our health information management department manages data and records generated from each patient's visit to Children's Hospital. The medical information is used to support patient care services, research and educational activities, health system reimbursement, and other administrative activities. Our health information management department adheres to stringent standards set by the federal government to ensure that patient-specific information is kept strictly confidential.
Questions?
Please call (757) 668-7221 between 8 a.m. and 4:30 p.m. Monday through Friday.
The Professional Staff Services team handles a variety of administrative tasks to support the medical staff and to ensure efficient hospital operations. These include credentialing, privileging, peer review, quality metrics, and professional staff committee management. Professional Staff Services is also responsible for the maintenance and enforcement of the current bylaws, rules & regulations, and policies & procedures of the organized medical staff, and to ensure compliance with accreditation standards related to medical staff. Professional Staff Services acts as the link between the medical staff, the administrative team, and the Board of Directors, and it supports the Officers of the medical staff in the discharge of their duties, responsibilities, and functions.
Questions?
Please call (757) 668-7032.